Fenstanton Community support during the Coronavirus Crisis

Fenstanton Community support during the Coronavirus Crisis

[ UPDATED: Thursday 15 Jun 2020 at 17:24 ]

Below is a list of support available to Fenstanton Residents.
This will be updated and added to as we become aware of additional resources

The Home Help Company
01480 383340

We have set up a VOLUNTEER HUB to help coordinate the efforts of people wanting to help local vulnerable adults during the coronavirus crisis?

Working together can make this crisis more bearable for all.
Let’s do something positive!

👉Could you collect shopping for someone?
👉Collect a prescription?
👉Give someone a call to reduce social isolation?
Please send a PM or call our office with your mobile number, area you can cover and email address, we’ll do the rest

We have set up a group in Fenstanton, we need more help.

👉Would you like to volunteer?
👉Do you know of anyone locally needing help during this crisis?
👉Do you have a DBS?

Please get in touch.

** this is for volunteers only and is not a charged or paid for service**

Fenstanton Parish Church
01480 467393
Telephone Rev Rosie Tallowin, Rector and Pioneer Minister

If at any point in the next weeks or months you find that you have to self-isolate and need someone to help in some way,
eg collect essential groceries, speak on the phone, collect a prescription, we will endeavour to help!

If you would like to stay in touch with us, as your local church, for prayer and spiritual support, then we have lots of ideas to help people stay connected, or pray at home.

Perhaps you want to find out more about the Christian faith. As a resident of the village, your parish church is here for you.

We want to assure you that the church community remembers and prays for those who are in any kind of need.

Please contact Rev Rosie or the churchwardens in the first instance, if you would like prayer, or to speak on the phone or support in some way and they will do their best to help you, including putting you in touch with the right person who might be co-ordinating the particular help you have asked for.

A food collection point is being introduced in Ash’s.

St Ives Foodbank:

The Parish Church is working closely with the St Ives Foodbank and will endeavour to support any person or family who finds themselves in a difficult situation.

If you usually use the St Ives Foodbank, or need to find out more then please contact;

Rev Rosie Tallowin 01480 467393 email [email protected]

or churchwarden Philip Blunt 01480 461751 who will endeavour to put you in contact with the right person.

Help is out there, do please ask for more details, leave a message if you get the answerphone.

Ash’s Shop
01480 466225

email [email protected]

UPDATE – 30.03.20
Reduced opening hours:
Monday to Friday. 08.00am to 20.00pm
Sunday:09.00 to 16.00pm

Please use the hand sanitiser when you enter the shop.

Distancing – Please comply with the floor markings, NO groups (singles preferred, pairs at an absolute max) adhere to marking outside to limit numbers in shop at any time. Please be considerate and keep your distance from staff and other customers.

A free delivery service for those who are self-isolating or vulnerable during this Covoid Pandemic. This will be in the Fenstanton & Fen Drayton areas. FOR ESSENTIAL GOODS AND THOSE SELF-ISOLATING ONLY. Please do not abuse this. Packets of crisps and chocolate bars are NOT essential

£10 minimum
Cash on delivery
Card over the phone (we think we can make this work!)

If there is any product not available, we WILL call you to let you know.

Anybody that needs this help can you email the following details to [email protected]

Name :
Address :
Contact Number :


Simply call our shop number: 01480 466225 and place an order with the team.
However, if you can an email to [email protected] that would be even better!

Delivery times (depend on how many people we service) hopefully between 16:00 – 17:00

Fenstanton Butchers
01480 462137

email [email protected]

Great News

As of Monday 15th June we will once more be open for you to come into the shop to purchase your requirements.


You can come down to the shop and browse the counters, make your choices and shop as you’ve always done.

At present this will be on a 1 in 1 OUT basis as before.
(Parents with small children are welcome)

There are two hand sanitiser stations for your convenience, one in the porch and one just inside the door should you require them. We have also placed two screens along the counter to assist at the point of payment, the floor is marked to help with social distancing all to help keep you safe as per current shopping guidelines.

We will continue to offer our delivery service, you can call as you have been doing, place your order, once it’s ready we will call you back and take payment, then deliver it to your door whilst observing social distancing.

Those that have been collecting orders can continue to do so, pre order as before, we will call you back when your orders ready for collection.

Hopefully as lockdown eases further we will all enjoy getting back to something closer to normality.

We would like to take this opportunity to thank you all and to say that we will continue to support all our customers as you choose your shopping options

Many thanks

Chris and the team..

The Three Tuns – Fen Drayton
01954 230242


We are starting takeaways on Tuesday, Friday and Sunday. Please order through our website for collection between 5.30pm to 8pm (Tuesday – Friday). 12noon to 2.30pm on Sunday (order by Friday). Please pre-order to avoid disappointment. If you have any inquiries, please do not hesitate to email.

Download our take-away menu here.

We would like to offer our assistance to our more elderly, less able customers and neighbours. We receive daily deliveries on most food items and would like to offer our assistance to any of our Fen Drayton (and from 18.03.20, for those in self/compulsory isolation in Fenstanton) residents who may not be able to get out and about at this worrying time, with delivering key items.

We understand that many of our elderly villagers may not have access to social media so we would like to encourage our followers to pass this message on.

Longhorn Farm – MEAT BAG £30 – This changes weekly, but you can view this on their Facebook page or call us on 01954 230242 and we can let you know what is included. This can be delivered Tuesday – Saturday.

The current meat bag is:
2 x lamb shanks
8 x Oakington sausages
4 x chicken breasts
500g minced beef
1 x pork tenderloin (fillet)
4 x classic longhorn burgers

Adams Apple – Bargain Box £10 – This can be delivered Monday – Saturday.
The bargain box consists of 5lb White Potatoes, 2lb Carrots, 2lb English Onions, 1 x Swede, 1 x Cauliflower, 1 x Cabbage, 2lb Bananas, 5 Oranges, 4 Apples, 4 Pears.

Ron’s Farm Shop
01480 495127

· We want to stay open to serve all our customers during this difficult period.
· We need to keep all of you, plus ourselves, as safe as we can.
· We need to keep our distance from one another and avoid undue common contact.
· We need you to shop sensibly, safely and just for your weekly needs.

To these ends we have thought long and hard and have taken the following measures:

· The ‘open’ courtyard area of the shop will be closed to the general public so no browsing, picking up and putting down etc.
· Bank cards are now accepted and where possible, contact-less taken. We will accept cheques from clients known to us. Wherever possible we wish to avoid cash sales.
· We will take orders at the gate. You can either: pop a list of what you need into a new box to be provided outside, or you can come to the gate during open hours and pass your list to one of us if available.

· We shall endeavour to fulfil your orders where possible.

· Your order must be written (legibly) including your name and contact number. We will let you know when you can pick up the shopping and pay.

· Anyone housebound or self-isolating can phone in their order to 01480 495127 between the hours of 8am and 5pm (there is an Ansafone). PLEASE use this service sparingly and ONLY if you cannot get here otherwise.

Gate-opening times will be subject to change depending on our experience. Currently they will be:

SUN 8:30am – 12:30pm
MON Closed
TUE-THUR 8:30am – 2:00pm
FRI 8:30am – 5:00pm
SAT 8:30am – 2:00pm

PLEASE bear with us and be patient – we might take longer than you would otherwise wish.
PLEASE understand that these measures are for ALL our benefits.
PLEASE order what you need for the week NOT what you WANT – fresh veg doesn’t keep forever!
PLEASE let’s pull together, respect our community and ALL do our bit for one another! Can deliver for those in the village self-isolating.

Barry’s Plaice
01480 462382


We will be opening on 14th May with new temporary hours:

Thursday: 4.30pm – 8.30pm
Friday: 12pm – 2pm & 4.30pm – 8.30pm
Saturday: 12pm – 2pm & 4.30pm – 8.30pm
Closed: Monday, Tuesday & Wednesday

Delivery service is available on Saturday lunchtime for elderly and vulnerable people – please preorder in advance if possible on 01480 462382.

We will also only be allowing one customer in the shop at a time and we would like to ask all of our customers to adhere to strict social distancing rules, standing two metres apart, if you are queuing outside of the shop.

Our telephone & collect service now has a DELIVER-TO-CAR OPTION, where colleagues can bring your order to your vehicle. Placing an order over the telephone will be the same, all you need to do is call us once you’ve arrived outside and we will bring your order to you.

Barkers Bakery

We are still open but have new hours 8am – 1pm
You can call 462148 if you want to order bread. But sorry we have no transport to deliver.

Only 1 customer in the shop at any one time, thank you.

Alpha Farms
01480 831234

email [email protected]

Locally laid, free range eggs. Collection only.

Fenstanton Delight
01480 494935


Home delivery. Pay over the phone


St Ives Food Company
Office (24 hour answerphone): 01480 497761
Ed: 07598 738432
Email: [email protected]

To help ease the stress during these unsettling times, St Ives Food Company have launched a home delivery service helping households in the local community.

How To Shop
We have aimed to make the process as easy as possible!

Simply visit our Online Shop www.stivesfoodcompany.co.uk, add the items you would like to your basket, enter your address and payment and leave the shopping to us!

Bulk packs broken down into smaller quantities where possible
No need to set-up an account
Payment online – no cash
Delivery within 5 working days or sooner, with an email notification on the morning of your delivery

FREE delivery and NO minimum order – currently serving PE19, PE27,PE28, PE29, CB23, CB24

New products added daily

Histon Produce Co Ltd
01954 205000

We are a small Fresh Food Supplier based on the Norman Way Industrial Estate in the village of Over.

PLEASE NOTE: Only for those in self-isolation which includes the elderly and those who have underlying health conditions and also anyone who is displaying symptoms and has to self-isolate for 14 days. We are also extending this service for Key workers too. If you are unsure if you qualify, please call and ask !

During this current COVID-19 crisis we will be offering a produce delivery service to the villages of OVER, SWAVESEY, WILLINGHAM, LONGSTANTON, BAR HILL, NORTHSTOWE, RAMPTON, COTTENHAM, OAKINGTON, FEN DRAYTON AND FENSTANTON only.

Placing Orders
Orders can be placed by phone on 01954 205000 between the hours of 9am to 4pm, weekdays only.

Payment is required PRIOR TO DELVERY. You can pay by two methods – Bank Transfer or card payment (we’ll send you a link to pay). NO CASH.

Will be made on Monday through to Friday. Usually in the mornings, but always during the working day (no evenings of weekends currently.. unless of emergency)
Order ‘Lead-times’
Place your orders with us before 4pm each working day as follows
Place on a Monday BEFORE 4pm for Wednesday delivery
Place on a Tuesday BEFORE 4pm for Thursday delivery
Place on a Wednesday BEFORE 4pm for Friday delivery
Place on a Thursday BEFORE 4pm for Monday delivery
Place on a Friday BEFORE 4pm for Tuesday Delivery

In case of hardship in making payment – TALK TO US! … we will treat each case on its own merits – we are not a credit broker and we are operational with the very best of intentions. To this end, we will do our very best to ensure that nobody goes without during this current outbreak situation.

We wish to stress here that we are in no way trying to take regular business away from any of our local shops and suppliers.

If you can get out to support them then please do so! – we have mobilised this service temporarily and until further notice just for those in self-isolation which includes the elderly and those who have underlying health conditions and also anyone who is displaying symptoms and has to self-isolate for 14 days.

We are also extending this service for Key workers too. If you are unsure if you qualify, please call and ask !

we are running this scheme as a service and are not intending to profit greatly in doing so. We will be adjusting our prices accordingly each week to keep a good handle on this.

Stay safe – stay at home to protect yourselves and protect our NHS too.

Fenstanton Post Office
01480 462188

Getting messages out
If you need a message picking up or passing on whilst in self-isolation and don’t have access to a phone or the internet, leave this in your letter box and the village posties will pick this up and make sure it reaches the appropriate group.

If you need a message picking up, please hang a tea towel on the outside of your letterbox.

Fenstanton Pharmacy
01480 495159

St Ives and Fenstanton Timebank
07887 894100

email – [email protected]

Please contact Zoe if you need anything at all. Shopping (either collecting or ordering online), dog walking, prescription collecting, a friendly phone call, book swapping, errands, advice on local support networks (be it mental health, befriending or homeschooling advice), links to good YouTube exercise videos even!

Multi-Care Community Services – Fenstanton
01480 466387/ out of hours mobile: 07990 002973

email – [email protected]

If you are self-isolating or at risk, we want you to know we’re here to support you through the difficult weeks ahead.

If you need help, please make sure you ask for it – you are not alone.
Medicine collected help with shopping a chat over the phone.

There will be no charge for our service.

Age UK
0300 666 9860

AgeUK Peterborough website

If you need support from Age UK Cambridgeshire and Peterborough please call us on 0300 6669860, please inform staff you believe you are at risk of Coronavirus

Cambridgeshire County Council
email [email protected]

Working closely with partners to call upon people across the county to get in touch if they can volunteer their time to help others in a co-ordinated effort, which will offer safe support and reassurance county and city wide.

People who are already part of support groups in their community are being asked to continue to do so. Residents who want to help but are not sure where their skills can be best used, can get in touch with the hub.

The virtual hub – staffed by a range of council workers – will manage offers of help, thereby maximising support for communities, working alongside existing voluntary and community organisation partners. The hub will link offers of help from volunteers, with over 70s and others who fall within the vulnerable groups listed by the Government, who have been advised to self-isolate.

Huntingdonshire District Council

Countryside Alliance